Meet Jayna, the on-call operations brain built for day two and beyond.
Every Jayna conversation captures the signal, pulls the right data, and drives the workflow through to completion. This is engineered as a product from the outset, ready to graduate from demo stage into the operating stack.
We’re here to prove to judges—and tomorrow’s customers—that modern agentic automation belongs on the phone, fixing revenue, risk, and retention the moment it rings.
What a call with Jayna feels like
David: “I’m a cardiology patient. My prescription delivery is late again.”
Jayna: “I’m on it. Let me check the last-mile courier status.”
→ Jayna fetches EMR delivery history, hits the courier API, initiates redelivery.
Jayna: “I’ve rescheduled delivery for 5pm and texted you the tracking link. Anything else while we’re here?”
Jayna triangulates caller purpose and urgency before the first hold music note.
RAG-grounded responses plus automated actions mean no repeat tickets.
Jayna never sleeps, never forgets policy, and documents every move.
We’re done letting world-class teams sound like yesterday’s call center.
Legacy IVRs, brittle chatbots, and overwhelmed agents leave customers repeating themselves while teams copy/paste between systems. Jayna brings an agentic voice experience that is boardroom-ready: one brain, connected to every dataset and pipeline you already trust, shipping now and scaling after the hackathon lights turn off.
What people complain about today
- Phone menus that hang forever before handing off to humans.
- Static scripts that can’t handle edge cases or second questions.
- Agents blind to context across CRM, EMR, ERP or ticketing tools.
- “Let me escalate that”—and the customer has to call back tomorrow.
- Compliance exposures because improvisation created data leakage.
What Jayna delivers on the first call
- Understands natural speech with all its messiness & urgency.
- Retrieves ground truth from connected knowledge bases instantly.
- Executes through APIs, RPA, tickets, or direct database writes.
- Documents outcomes, pushes updates, and confirms with the caller.
- Operates inside auditable guardrails—by design.
From first hello to final action—Jayna handles the entire loop.
Jayna combines speech intelligence, retrieval, and orchestration to manage calls end-to-end. No swivel chair. No muting the line while someone screenshares a workflow. Just decisive execution that proves this founding team can own mission-critical voice automation.
Interprets intent, urgency, and sentiment within the first 6 seconds using hybrid ASR + LLM reasoning.
Queries private knowledge (SOPs, policies) and real-time data sources through secure connectors.
Runs agentic planning to assemble a multi-step playbook with checks for permissions, compliance, and SLAs.
Executes actions—post updates, trigger pipelines, create tickets, send notifications—then confirms completion.
- Dispatches a field nurse, logs the visit in Epic, and texts the patient a safety plan.
- Unlocks a high-value banking client account after validating biometrics and risk controls.
- Quotes a new insurance policy, retrieves historical claims, and binds coverage instantly.
- Reboots a production pipeline by coordinating PagerDuty, Slack, and ServiceNow in one call.
Jayna is more than a voice bot—it’s the just-in-time agent orchestrating across your real systems.
Every letter in Jayna has a job description. The result is an always-on teammate that hears nuance, chases down truth, and executes the plan while keeping you in the loop.
Just-in-time
Latency-killed responses
Jayna syncs live intent with real-time data feeds so callers never wait for “I’ll get back to you.”
Agentic
Plans + executes
Breaks down tasks, branches decisions, and triggers automations while validating permissions.
Your
Personalised context
Grounded in your policies, tone, and brand memory—no generic voice AI responses here.
Natural
Conversational intelligence
Understands layered questions, accents, and emotion, adapting pacing like a veteran operator.
Assistance
Outcome guaranteed
Closes loops, updates systems of record, and confirms resolution—no follow-up emails required.
Epic · Cerner · Salesforce Health · Redox · Twilio
HIPAA-ready connectors, PHI redaction, audit trails baked in.
Mambu · FIS · Alloy · Sardine · Plaid
Secure verification workflows with role-based guardrails.
ServiceNow · Zendesk · Slack · PagerDuty · Workday
Auto-open tickets, post updates, and trigger incident playbooks.
What we’ve shipped already—and how Jayna grows the day after this demo.
Hackathons are our launchpad, not our finish line. We are locking in enterprise discipline now so Jayna can graduate from a dazzling demo into the AI teammate every operator remembers.
Production-grade voice loop
- Inbound call flow with retrieval, orchestration, and post-call documentation.
- HIPAA-conscious architecture with redaction and audit logging toggles.
- Connectors shipping for CRM, ticketing, and custom webhook actions.
Design partner deployments
- Healthcare network piloting refill logistics with closed-loop notifications.
- FinTech partner validating risk escalations and account unlock workflows.
- Customer success team automating retention saves with proactive offers.
Jayna, the company
- Security reviews underway for SOC2 Type I and healthcare compliance.
- Hiring founding engineers focused on speech, retrieval, and orchestration.
- Investor conversations framed around ARR potential and expansion playbooks.
Whatever the industry, Jayna is the teammate who always answers on the first ring.
Care coordination, prescription logistics, post-discharge follow-ups, prior auth automation.
KYC verification, fraud triage, portfolio alerts, wire release workflows—documented for auditors.
Returns & refunds, subscription changes, outage coordination, retention saves with proactive offers.
Route replanning, technician dispatch, warranty claims, and inventory reconciliation on the fly.